NEO OPTICS SHIPPING & RETURNS POLICY

Shipping Information:

At NEO OPTICS, we are proud to ship all our products from our warehouse in Las Vegas, Nevada, to customers within the Lower 48 States. We utilize the reliable services of United Parcel Service (UPS Ground) to ensure your orders are delivered safely and promptly.

Shipping Charges:

We are pleased to offer free shipping on all orders shipped to the Lower 48 States. There are no additional shipping charges for standard deliveries, providing you with exceptional value and convenience.

Returns Policy:

If you need to return a product, please contact our Customer Service team for assistance. All returns are subject to the conditions outlined in our NEO DECADE WARRANTY. We are committed to ensuring your satisfaction and will work with you to address any concerns regarding your purchase.

For any further inquiries or to initiate a return, please contact us here.

Thank you for choosing NEO OPTICS. We appreciate your business and are dedicated to providing you with the highest quality products and service.